Frequently Asked Questions
Everything you need to know about our farm-to-table organic products.
Are all StarWalker products certified organic?
Yes, all our produce and livestock are raised according to strict USDA organic standards, ensuring no synthetic pesticides, herbicides, or GMOs are used.
How do you ensure freshness during shipping?
We use eco-friendly insulated packaging and dry ice or gel packs to maintain optimal temperatures, ensuring your organic goods arrive farm-fresh at your doorstep.
What is your policy on returns for perishable items?
Due to the nature of fresh food, we cannot accept returns. However, if your order arrives damaged or spoiled, please contact us within 24 hours for a full refund or replacement.
Where do you ship your organic goods?
Currently, we ship to all 48 contiguous states in the U.S. to ensure we can maintain the necessary transit speeds for food safety.
Do you offer a subscription service?
Yes, you can subscribe to our 'Farm Box' program to receive seasonal organic produce and meats on a weekly or monthly basis at a discounted rate.
How can I track my order?
Once your order is harvested and packed, you will receive an email with a tracking number to monitor your delivery in real-time.